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Changed Your Mind - Returns Policy - If you change your mind about a product you have 30 days after delivery to inform us that you would like to return the item for a refund. It is your responsibility to ensure that returned goods reach us in good condition. They should be well safely packed and sent to:

Toolville Ltd, Unit 2, Limavady Business Park, 89B Dowland Road, Limavady. BT49 0HR

We suggest that you send all items back to us via a tracked method. PLEASE DO NOT WRITE OUR ADDRESS OR ANYTHING ELSE ALL OVER THE PRODUCT PACKAGING AS THIS WILL INVALIDATE YOUR RETURN AND YOU MAY NOT BE REFUNDED.

If you change your mind & return your order you will be responsible (including paying delivery) for returning the goods to us in good condition or alternatively we can arrange collection should you wish to pay for it. You must make sure the goods remain undamaged, unopened (if blister packed etc) and unused.

Returns Policy - Faulty Goods - Please email us (sales@toolville.co.uk) within 7 days if you receive any faulty goods. Under this circumstance we will provide a pre-paid return label so the order can be returned free of charge.

Checking Deliveries For Shortages  - You agree to examine the delivery and report any missing items within 48 hours of delivery. We will not accept liability for any shortages if they are not reported within this period.

Checking Goods For Carrier Damage -(Please note that the following applies to carrier damage, which should be visible from external damage to the packaging. You agree to open all boxes and thoroughly check the goods for damage as soon as possible and notify us of any damage within 48hours of the delivery. )

Returns Address -

Toolville Limited,
Unit 2 Limavady Business Park,
89B Dowland Road,
Limavady.
BT49 0HR

 


Tools and Fishing is a trading name for Toolville Ltd
Vat No - GB 151027845 Company No - NI615607

Registered Office - 32 Lodge Road, Coleraine. BT52 1NB - (please do not send any goods to this address)